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Hardware Forum / Storage / General Topics / December 2006

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Bad Sector Count

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Keith - 26 Dec 2006 12:43 GMT
My Win XP Pro PC suffered a BSOD yesterday telling me that part of the
registry was corrupted.  I restored the OS from my Acronis True Image
backup but the bad sector count has increased from 3 to 5.  Not knowing
much about these things, is it time to buy a new HDD?

Here's the SMART report.

Thanks.

Keith.

--------[ SMART
]-------------------------------------------------------------------------------------------------------

  [ SAMSUNG SP2014N (S088J1RYA07005) ]

    01  Raw Read Error Rate                  51   100  100           0
 OK: Value is normal
    03  Spin Up Time                         25   100  100        6144
 OK: Value is normal
    04  Start/Stop Count                     0    97   97         3394
 OK: Always passing
    05  Reallocated Sector Count             10   253  253           0
 OK: Value is normal
    07  Seek Error Rate                      51   253  253           0
 OK: Value is normal
    08  Seek Time Performance                15   253  253           0
 OK: Value is normal
    09  Power-On Time Count                  0    100  100        1738
 OK: Always passing
    0A  Spin Retry Count                     51   253  253           0
 OK: Value is normal
    0B  Calibration Retry Count              0    253  2             0
 OK: Always passing
    0C  Power Cycle Count                    0    99   99         1756
 OK: Always passing
    BE  <vendor-specific>                    0    130  103          36
 OK: Always passing
    C2  Temperature                          0    130  103          36
 OK: Always passing
    C3  Hardware ECC Recovered               0    100  100      715695
 OK: Always passing
    C4  Reallocation Event Count             0    253  253           0
 OK: Always passing
    C5  Current Pending Sector Count         0    100  100           5
 OK: Always passing
    C6  Off-Line Uncorrectable Sector Count  0    253  253           0
 OK: Always passing
    C7  Ultra ATA CRC Error Rate             0    200  200           0
 OK: Always passing
    C8  Write Error Rate                     0    100  100           0
 OK: Always passing
    C9  <vendor-specific>                    0    253  100           0
 OK: Always passing

  [ WDC WD1600BB-98DWA0 (WD-WMAEK1279192) ]

    01  Raw Read Error Rate                  51   200  200           0
 OK: Value is normal
    03  Spin Up Time                         21   148  145        3116
 OK: Value is normal
    04  Start/Stop Count                     40   96   96         4991
 OK: Value is normal
    05  Reallocated Sector Count             140  200  200           0
 OK: Value is normal
    07  Seek Error Rate                      51   200  200           0
 OK: Value is normal
    09  Power-On Time Count                  0    94   94         4764
 OK: Always passing
    0A  Spin Retry Count                     51   100  100           0
 OK: Value is normal
    0B  Calibration Retry Count              51   100  100           0
 OK: Value is normal
    0C  Power Cycle Count                    0    96   96         4990
 OK: Always passing
    C2  Temperature                          0    112  253          38
 OK: Always passing
    C4  Reallocation Event Count             0    200  200           0
 OK: Always passing
    C5  Current Pending Sector Count         0    200  200           0
 OK: Always passing
    C6  Off-Line Uncorrectable Sector Count  0    200  200           0
 OK: Always passing
    C7  Ultra ATA CRC Error Rate             0    200  253           0
 OK: Always passing
    C8  Write Error Rate                     51   200  155           0
 OK: Value is normal
Arno Wagner - 26 Dec 2006 16:07 GMT
> My Win XP Pro PC suffered a BSOD yesterday telling me that part of the
> registry was corrupted.  I restored the OS from my Acronis True Image
> backup but the bad sector count has increased from 3 to 5.  Not knowing
> much about these things, is it time to buy a new HDD?

> Here's the SMART report.

> Thanks.

> Keith.

> --------[ SMART
> ]-------------------------------------------------------------------------------------------------------

>    [ SAMSUNG SP2014N (S088J1RYA07005) ]

>      01  Raw Read Error Rate                  51   100  100           0
>   OK: Value is normal

No problems with the heads/amplifiers

>      03  Spin Up Time                         25   100  100        6144
>   OK: Value is normal
>      04  Start/Stop Count                     0    97   97         3394
>   OK: Always passing
>      05  Reallocated Sector Count             10   253  253           0
>   OK: Value is normal

No defect sectors....

>      07  Seek Error Rate                      51   253  253           0
>   OK: Value is normal

Head positioning is reliable

>      08  Seek Time Performance                15   253  253           0
>   OK: Value is normal
[quoted text clipped - 12 lines]
>      C3  Hardware ECC Recovered               0    100  100      715695
>   OK: Always passing

This is typical. It just means that ECC is faster that retry on reads (i.e.
fast, but less acurrate positioning).

>      C4  Reallocation Event Count             0    253  253           0
>   OK: Always passing
>      C5  Current Pending Sector Count         0    100  100           5
>   OK: Always passing

Hmmm. Something prevented the HDD from reasing these sectors....

>      C6  Off-Line Uncorrectable Sector Count  0    253  253           0
>   OK: Always passing
[quoted text clipped - 4 lines]
>      C9  <vendor-specific>                    0    253  100           0
>   OK: Always passing

This one may completely healty, but the pending sectors are suspicuous.
Best run a long-smart self-test. It will do a comlete surface scan.
Lets see whether the pending sectors turn into bad ones. As it is, the
disk has zero bad sectors and this may be some other problem, e.g.
a driver issue or a controller problem. Post the SMART status of this
disk and the self-test log here, after running the test. This may very
well be a temporary failure, e.g. from a power-spike on writing or the
like. The long SMART self-test should identify that....


>    [ WDC WD1600BB-98DWA0 (WD-WMAEK1279192) ]

Ooops, a WD. Ceapest disks on the market. Not a coincidence.

>      01  Raw Read Error Rate                  51   200  200           0
>   OK: Value is normal
[quoted text clipped - 4 lines]
>      05  Reallocated Sector Count             140  200  200           0
>   OK: Value is normal

No defects here either.

>      07  Seek Error Rate                      51   200  200           0
>   OK: Value is normal

Mechanics is ok.

>      09  Power-On Time Count                  0    94   94         4764
>   OK: Always passing
[quoted text clipped - 16 lines]
>      C8  Write Error Rate                     51   200  155           0
>   OK: Value is normal

The WD is completely healthy.

Arno
Keith - 26 Dec 2006 16:47 GMT
> This one may completely healty, but the pending sectors are suspicuous.
> Best run a long-smart self-test. It will do a comlete surface scan.
[quoted text clipped - 5 lines]
> like. The long SMART self-test should identify that....
>  

Hi Arno and thanks for your reply. Total newbie here, how do I go about
running a "long-smart self-test"?  I have EVEREST Home Edition.

Many thanks.

Keith.
Arno Wagner - 26 Dec 2006 18:00 GMT
>> This one may completely healty, but the pending sectors are suspicuous.
>> Best run a long-smart self-test. It will do a comlete surface scan.
[quoted text clipped - 5 lines]
>> like. The long SMART self-test should identify that....
>>  

> Hi Arno and thanks for your reply. Total newbie here, how do I go about
> running a "long-smart self-test"?  I have EVEREST Home Edition.

No idea. I use the smartmontools, there it is just
"smartctl -t long <device>"

Arno
Al Dykes - 26 Dec 2006 18:06 GMT
>>> This one may completely healty, but the pending sectors are suspicuous.
>>> Best run a long-smart self-test. It will do a comlete surface scan.
[quoted text clipped - 13 lines]
>
>Arno

Got backup?   I think you'll need it soon.

I agree with the testing.  I get the make and modek of the disk and
them go to the manufacturer's web site and download their test tool.
It's frequently called "drive fitness dest".  

You run it and it makes a bootable floppy or CD. Boot it and you can
run read-only tests if you have data you want to save or run several
passes of the write/read test to see if the drive is worth keeping.

I don't use a disk that's ever shown one bad sector for anything
important after I've swapped it out of service.

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Arno Wagner - 27 Dec 2006 11:36 GMT
>>>> This one may completely healty, but the pending sectors are suspicuous.
>>>> Best run a long-smart self-test. It will do a comlete surface scan.
[quoted text clipped - 13 lines]
>>
>>Arno

> Got backup?   I think you'll need it soon.

> I agree with the testing.  I get the make and modek of the disk and
> them go to the manufacturer's web site and download their test tool.
> It's frequently called "drive fitness dest".  

> You run it and it makes a bootable floppy or CD. Boot it and you can
> run read-only tests if you have data you want to save or run several
> passes of the write/read test to see if the drive is worth keeping.

> I don't use a disk that's ever shown one bad sector for anything
> important after I've swapped it out of service.

Agreed. But so far the disk has no bad sectors. Might
be something else entirely...

Arno
James Brown - 27 Dec 2006 19:09 GMT
>>>>> This one may completely healty, but the pending sectors are
>>>>> suspicuous. Best run a long-smart self-test. It will do a comlete
[quoted text clipped - 30 lines]
>
> Agreed. But so far the disk has no bad sectors.

Corse it has, they just havent been reallocated yet,
normally because they havent been written to yet.

> Might be something else entirely...

Correct.
Keith - 26 Dec 2006 16:48 GMT
BTW I just noticed the pending sector count is now up to 7 from 5 two
hours ago.
Arno Wagner - 26 Dec 2006 18:00 GMT
> BTW I just noticed the pending sector count is now up to 7 from 5 two
> hours ago.

Hmm. Not good. Do you have backup?

Arno
Keith - 27 Dec 2006 09:54 GMT
>>BTW I just noticed the pending sector count is now up to 7 from 5 two
>>hours ago.
>
> Hmm. Not good. Do you have backup?

Oh dear god yes ;-)  Chkdsk ran this morning and corrected a whole host
of errors so I think it's time to replace it.  Thank to all who responded.

Keith.
Arno Wagner - 27 Dec 2006 11:38 GMT
>>>BTW I just noticed the pending sector count is now up to 7 from 5 two
>>>hours ago.
>>
>> Hmm. Not good. Do you have backup?

> Oh dear god yes ;-)  Chkdsk ran this morning and corrected a whole host
> of errors so I think it's time to replace it.  Thank to all who responded.

Might be premature. So far the disk has no defective sectors,
just some it has trouble reading. This may have other reasons,
which could influence a new disk just the same way. You can of
course get a new disk and try, but it is possible that it will
show similar symptoms.

Arno
Keith - 27 Dec 2006 14:31 GMT
>>>>BTW I just noticed the pending sector count is now up to 7 from 5 two
>>>>hours ago.
[quoted text clipped - 9 lines]
> course get a new disk and try, but it is possible that it will
> show similar symptoms.

Thanks Arno. Not sure what to do now, probably will try a new one and
see how it goes.

Regards,
Keith.
Arno Wagner - 27 Dec 2006 15:46 GMT
>>>>>BTW I just noticed the pending sector count is now up to 7 from 5 two
>>>>>hours ago.
[quoted text clipped - 9 lines]
>> course get a new disk and try, but it is possible that it will
>> show similar symptoms.

> Thanks Arno. Not sure what to do now, probably will try a new one and
> see how it goes.

It is ok as a next step, if you do not mind the cost for the new
drive.

Arno
Rod Speed - 26 Dec 2006 22:05 GMT
> BTW I just noticed the pending sector count is now up to 7 from 5 two hours ago.

Either the drive is dying or its a flakey power supply
if you didnt get any mains surges during that time.
Rod Speed - 26 Dec 2006 22:03 GMT
> My Win XP Pro PC suffered a BSOD yesterday telling me that part of the registry was corrupted.  I
> restored the OS from my Acronis True Image backup but the bad sector count has increased from 3 to
> 5.  Not knowing much about these things, is it time to buy a new HDD?

Depends on what is producing the bads. If its external to the drive like a
bad power supply, mains surges etc, best to fix that and the drive will be fine.

> Here's the SMART report.

> --------[ SMART
> ]-------------------------------------------------------------------------------------------------------
[quoted text clipped - 72 lines]
>     C8  Write Error Rate                     51   200  155           0
>  OK: Value is normal
Keith - 27 Dec 2006 09:57 GMT
>>My Win XP Pro PC suffered a BSOD yesterday telling me that part of the registry was corrupted.  I
>>restored the OS from my Acronis True Image backup but the bad sector count has increased from 3 to
>>5.  Not knowing much about these things, is it time to buy a new HDD?
>
> Depends on what is producing the bads. If its external to the drive like a
> bad power supply, mains surges etc, best to fix that and the drive will be fine.

Thanks Rod. It's a "store bought" Sony VAIO desktop PC and the other HDD
is fine.  Would you happen to know if Sony's power supplies were prone
to being flaky? I have so much surge protection on everything I don't
think it's that.

Regards,
Keith.
Rod Speed - 27 Dec 2006 19:12 GMT
> Rod Speed wrote

>>> My Win XP Pro PC suffered a BSOD yesterday telling me that part of
>>> the registry was corrupted.  I restored the OS from my Acronis True
>>> Image backup but the bad sector count has increased from 3 to 5.  Not knowing much about these
>>> things, is it time to buy a new HDD?

>> Depends on what is producing the bads. If its external to the drive like a bad power supply,
>> mains surges etc, best to fix that and the drive will be fine.

> Thanks Rod. It's a "store bought" Sony VAIO desktop PC and the other HDD is fine.

Same model or different ?

> Would you happen to know if Sony's power supplies were prone to being flaky?

They arent anything specially on that.

> I have so much surge protection on everything I don't think it's that.

And you had more show up when you would presumably have noticed a surge too.

Most likely the drive is dying.
 
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