Hardware Forum / Peripherals / Printers / May 2007
Epson R1800 "End of service life warning"
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Frank Arthur - 12 May 2007 18:20 GMT I bought my Epson R1800 in August 2005. Has been working beautifully producing mostly Epson Premium Glossy prints.
Without warning prints began to come out poorly this morning followed by the following error message:
"Requires Service Parts inside your printer are near the end of their service life. See your printer documentation."
I contacted Epson and was told that I need to bring the printer to a nearbly city for servicing.
Is his common for the service life of about 18 months for a $500 printer such as this? Have other R1800 users faced with the same problem? And what did he servicing entail?
Elmo P. Shagnasty - 12 May 2007 21:51 GMT > I bought my Epson R1800 in August 2005. > Has been working beautifully producing mostly Epson Premium Glossy prints. [quoted text clipped - 13 lines] > Have other R1800 users faced with the same problem? And what did he > servicing entail? http://tinyurl.com/2nxrjl
measekite - 12 May 2007 22:09 GMT
Elmo P. Shagnasty wrote:
In article <pHm1i.1455$t7.795@bigfe9>,
"Frank Arthur" <Art@Arthurian.com> wrote:
I bought my Epson R1800 in August 2005.
Has been working beautifully producing mostly Epson Premium Glossy prints.
Without warning prints began to come out poorly this morning followed by
the following error message:
"Requires Service
Parts inside your printer are near the end of their service life. See your
printer documentation."
I contacted Epson and was told that I need to bring the printer to a nearbly
city for servicing.
Is his common for the service life of about 18 months for a $500 printer
such as this?
What is the average number of prints per week do you make?
Have other R1800 users faced with the same problem? And what did he
servicing entail?
http://tinyurl.com/2nxrjl
Elmo P. Shagnasty - 12 May 2007 23:39 GMT hey measly, what the f.ck is this you're spewing?
> <!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"> > <html> [quoted text clipped - 50 lines] > </body> > </html> Frank - 13 May 2007 00:04 GMT > hey measly, what the f.ck is this you're spewing? > [quoted text clipped - 52 lines] >></body> >></html> OMG, that dumb f.ck meashershithead, is now posting in HTML! Hey jackass, HTML is not allowed in ng's. Got it lamer? Frank
Tony - 12 May 2007 22:12 GMT >I bought my Epson R1800 in August 2005. >Has been working beautifully producing mostly Epson Premium Glossy prints. [quoted text clipped - 13 lines] >Have other R1800 users faced with the same problem? And what did he >servicing entail? This message means that the printer thinks the waste ink pads are full and so it refuses to print until the pads are replaced and the waste ink (protection) counter is reset. In practice the pads will not be full if this is the first time you have received the message so all that needs to be done is to reset the counter. Next time you must replace or clean the pads. Go to http://www.ssclg.com/epsone.shtml and download the utility. Install it, run it and exit it from the main window, now go to the icon in the system tray and right click on it. Select waste ink or protection counter and select reset. If this gives trouble then uninstall the Epson status monitor and try again (you can install the status monitir again afterwards). The irony is that the more you use an Epson printer the more reliable it will be (due to the heads being kept in good condition) but the people that use their printer most will get this message earlier than others. Some people never see this message. It is a good printer and well worth the effort of doing this at no cost. Tony MS MVP Printing/Imaging
Frank Arthur - 12 May 2007 23:57 GMT Thanks for your help Tony. Is it common for both red lights flash (both ink button and paper feed button) after the "Requires service" warning shows?
>>I bought my Epson R1800 in August 2005. >>Has been working beautifully producing mostly Epson Premium Glossy prints. [quoted text clipped - 42 lines] > Tony > MS MVP Printing/Imaging Tony - 13 May 2007 00:16 GMT Frank If they are blinking alternately, yes this is normal for this condition. If they are blinking in unison (ie both on at the same time) then that is a different error. Tony
>Thanks for your help Tony. >Is it common for both red lights flash (both ink button and paper feed [quoted text clipped - 47 lines] >> Tony >> MS MVP Printing/Imaging frederick - 13 May 2007 10:31 GMT > Frank > If they are blinking alternately, yes this is normal for this condition. > If they are blinking in unison (ie both on at the same time) then that is a > different error. > Tony Panel message for R1800 and R2400 are here: http://i8.tinypic.com/5xpfew6.jpg
measekite - 13 May 2007 00:35 GMT
Tony wrote:
"Frank Arthur" <Art@Arthurian.com> wrote:
I bought my Epson R1800 in August 2005.
Has been working beautifully producing mostly Epson Premium Glossy prints.
Without warning prints began to come out poorly this morning followed by
the following error message:
"Requires Service
Parts inside your printer are near the end of their service life. See your
printer documentation."
I contacted Epson and was told that I need to bring the printer to a nearbly
city for servicing.
Is his common for the service life of about 18 months for a $500 printer
such as this?
Have other R1800 users faced with the same problem? And what did he
servicing entail?
This message means that the printer thinks the waste ink pads are full and so
it refuses to print until the pads are replaced and the waste ink (protection)
counter is reset.
In practice the pads will not be full if this is the first time you have
received the message so all that needs to be done is to reset the counter.
Since that may or may not be the case for every printer Epson sells the
are conservative to make sure you do not damage any of your personal
property. You can take a risk if you want to and you can choose to
service the printer if you do not want to worry about it.
Next
time you must replace or clean the pads.
Go to http://www.ssclg.com/epsone.shtml and download the utility.
Install it, run it and exit it from the main window, now go to the icon in the
system tray and right click on it. Select waste ink or protection counter and
select reset. If this gives trouble then uninstall the Epson status monitor and
try again (you can install the status monitir again afterwards).
The irony is that the more you use an Epson printer the more reliable it will
be (due to the heads being kept in good condition) but the people that use
their printer most will get this message earlier than others. Some people never
see this message. It is a good printer and well worth the effort of doing this
at no cost.
Tony
MS MVP Printing/Imaging
Elmo P. Shagnasty - 13 May 2007 01:41 GMT Hey measly, your stuff is coming across as FULL CRAP.
The formatting, I mean. I can't speak to the content, because it apparently has no content.
> <!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"> > <html> [quoted text clipped - 68 lines] > </body> > </html> Nicolaas Hawkins - 13 May 2007 04:42 GMT > Hey measly, your stuff is coming across as FULL CRAP. > > The formatting, I mean. I can't speak to the content, because it > apparently has no content. That would be in keeping with his usual postings.
 Signature Nicolaas.
2007 Pricelessware CD now available. 600Mb of the best of the best in Freeware. E-Mail me for details.
... Never trust a skinny cook!
Frank - 13 May 2007 06:24 GMT >>Hey measly, your stuff is coming across as FULL CRAP. >> >>The formatting, I mean. I can't speak to the content, because it >>apparently has no content. > > That would be in keeping with his usual postings. Yeah that piece of sh.t has resorted to posting in HTML! Killfile the moron! Frank
Rob - 13 May 2007 06:36 GMT > In practice the pads will not be full if this is the first time you have > received the message so all that needs to be done is to reset the counter. Next > time you must replace or clean the pads. Is there a panel that can be removed on the R1800 to access the overflow tube which goes to the pad - like the R200 series?
Tony - 13 May 2007 07:52 GMT >> In practice the pads will not be full if this is the first time you have >> received the message so all that needs to be done is to reset the counter. [quoted text clipped - 3 lines] >Is there a panel that can be removed on the R1800 to access the overflow >tube which goes to the pad - like the R200 series? I don't think so but could be wrong. Maybe someone else here will be able to answer tyhe question. Tony
frederick - 13 May 2007 10:23 GMT >>> In practice the pads will not be full if this is the first time you have >>> received the message so all that needs to be done is to reset the counter. [quoted text clipped - 7 lines] > answer tyhe question. > Tony There's plenty of sites selling CIS systems that offer advice on setting up a bottle to collect waste. AFAIK, not that difficult. http://www.efillink.com/index.html Try that site. The owner of Efillink seems to be a pretty reasonable guy and seems happy to answer questions. (I am not associated with him in any way, and don't endorse CIS systems from any supplier)
frederick - 13 May 2007 10:18 GMT >> I bought my Epson R1800 in August 2005. >> Has been working beautifully producing mostly Epson Premium Glossy prints. [quoted text clipped - 32 lines] > Tony > MS MVP Printing/Imaging The SSC service utility won't reset the R1800 counter. The Epson service program is needed and can be downloaded from: http://www.2manuals.com/
The R1800/2400 service manual can be downloaded from that site. If you want to have a go at replacing the pads, then instructions are in the manual.
Tony - 13 May 2007 11:37 GMT >>> I bought my Epson R1800 in August 2005. >>> Has been working beautifully producing mostly Epson Premium Glossy prints. [quoted text clipped - 50 lines] >If you want to have a go at replacing the pads, then instructions are in >the manual. According to the SSC site, the utility will in fact reset the protection counter. It will not reset the ink cartridge counters but that is an unrelated issue. Tony MS MVP Printing/Imaging
frederick - 13 May 2007 21:38 GMT >>>> I bought my Epson R1800 in August 2005. >>>> Has been working beautifully producing mostly Epson Premium Glossy prints. [quoted text clipped - 55 lines] > Tony > MS MVP Printing/Imaging Have you tried the latest V4.2? Perhaps it can now reset the protection counter, but previous versions could not.
Tony - 14 May 2007 09:50 GMT >>>>> I bought my Epson R1800 in August 2005. >>>>> Has been working beautifully producing mostly Epson Premium Glossy prints. [quoted text clipped - 61 lines] >Have you tried the latest V4.2? Perhaps it can now reset the protection >counter, but previous versions could not. I sent to http://www.ssclg.com/epsone.shtml and scrolled down to and clicked on Supported Printer Models and the R1800 is listed there. Tony
frederick - 14 May 2007 11:00 GMT >>>>>> I bought my Epson R1800 in August 2005. >>>>>> Has been working beautifully producing mostly Epson Premium Glossy prints. [quoted text clipped - 64 lines] > Supported Printer Models and the R1800 is listed there. > Tony I haven't tried it recently - the last version I looked at the "ink freezer" function worked, but it couldn't read the protection counter levels, let alone reset the counters. IIRC there are two counters, with cumulated total ~18,000. There's two ** next to the entry in the SSC list of supported models, apparently referring to the inability of the program to reset cartridge chips.
Arthur Entlich - 13 May 2007 12:02 GMT This service most often is an indication that printer has reached it's waste ink pad protection number. Each time you do a head cleaning, some ink is discarded down a tube into the base of the printer which is filled with an absorbent material.
Epson determines that at a certain point, those "diapers" should be filled and need to be replaced prior to the ink leaking outside the printer and onto your nice white carpet.
Rather than having a user replaceable bottle or unit, Epson's design is for the printer to shut down, give this warning, so you bring it to the repair people, and they open it up, remove the whole printing mechanism, get to the pads, and replace them with new ones, cost is usually around $100, depending upon the model. The larger printers have larger pads in them and cost more to get replacement.
You can do a few things:
1) you can download the program from the URL below and try to reset the protection counter with it.
The program is found at: http://www.ssclg.com/epsone.shtml
2) You can reposition the waste ink hose, using an extension, and allow the ink waste to be monitored
3) You can get the service done and do nothing else but pay for the repair
Art
> I bought my Epson R1800 in August 2005. > Has been working beautifully producing mostly Epson Premium Glossy prints. [quoted text clipped - 13 lines] > Have other R1800 users faced with the same problem? And what did he > servicing entail? SamSez - 13 May 2007 17:55 GMT > I bought my Epson R1800 in August 2005. > Has been working beautifully producing mostly Epson Premium Glossy [quoted text clipped - 14 lines] > Have other R1800 users faced with the same problem? And what did he > servicing entail? Just curious -- what ink have you been using?
Frank Arthur - 13 May 2007 20:33 GMT >> I bought my Epson R1800 in August 2005. >> Has been working beautifully producing mostly Epson Premium Glossy [quoted text clipped - 16 lines] > > Just curious -- what ink have you been using? Fine quality Chinese manufactured inks of uniform color quality that cost approximately $2 per cartridge vs. Epson inks @ $14 ea.
SamSez - 16 May 2007 01:49 GMT "Frank Arthur" <Art@Arthurian.com> wrote in news:BJJ1i.4655$ub.460 @bignews6.bellsouth.net:
>> Just curious -- what ink have you been using? > > Fine quality Chinese manufactured inks of uniform color quality > that cost approximately $2 per cartridge vs. Epson inks @ $14 ea. And which, I'm guessing, 'fine quality' though they might be, cause more cleaning cycles than would oem ink, running up the 'full pad' counter.
Tony - 16 May 2007 06:16 GMT >"Frank Arthur" <Art@Arthurian.com> wrote in news:BJJ1i.4655$ub.460 >@bignews6.bellsouth.net: [quoted text clipped - 6 lines] >And which, I'm guessing, 'fine quality' though they might be, cause more >cleaning cycles than would oem ink, running up the 'full pad' counter. I believe that is impossible. The printer has no way of knowing what ink is installed and the automatic cleaning cycles will occur at the same frequency and duration that they would have with OEM ink. I have no preference for any particular ink, OEM or compatible, and think people should make their own decisions and live with the consequences and there are consequences both ways. Tony MS MVP Printing/Imaging
Ed Ruf <"Ed Ruf (REPLY to E-MAIL IN SIG!) - 16 May 2007 12:20 GMT >>And which, I'm guessing, 'fine quality' though they might be, cause more >>cleaning cycles than would oem ink, running up the 'full pad' counter. [quoted text clipped - 4 lines] >particular ink, OEM or compatible, and think people should make their own >decisions and live with the consequences and there are consequences both ways. But, I'd imagine like my R800 it can detect clogged ports in the head and then run it's own automatic cleaning cycles, no?
Arthur Entlich - 16 May 2007 12:31 GMT I don't believe the R800 or R1800 have a way to determine a clogged nozzle. The high end wide carriage professional models have some sensors for this.
Art
Ed Ruf <Ed Ruf (REPLY to E-MAIL IN SIG!) wrote:
>>>And which, I'm guessing, 'fine quality' though they might be, cause more >>>cleaning cycles than would oem ink, running up the 'full pad' counter. [quoted text clipped - 7 lines] > But, I'd imagine like my R800 it can detect clogged ports in the head > and then run it's own automatic cleaning cycles, no? Taliesyn - 16 May 2007 12:41 GMT Ed Ruf <Ed Ruf (REPLY to E-MAIL IN SIG!) wrote:
>>>And which, I'm guessing, 'fine quality' though they might be, cause more >>>cleaning cycles than would oem ink, running up the 'full pad' counter. [quoted text clipped - 7 lines] > But, I'd imagine like my R800 it can detect clogged ports in the head > and then run it's own automatic cleaning cycles, no? My Canon printer has like 1,856 "microscopic" nozzles, or whatever number. I seriously doubt there's room in there to implant a sensor in each nozzle to detect a clog! I believe what happens is that internal printer software is programmed to trigger automatic cleaning cycles at predetermined times - regardless of whether you have OEM ink, generic, or chocolate syrup! In other words, it doesn't know and doesn't care; cleaning cycles will remain the same. But you will be able to lick the paper with the last choice! :-)
-Taliesyn
Arthur Entlich - 16 May 2007 12:29 GMT I think what "SamSez" is implying is that the inks may cause many more user initiated cleaning cycles, and hence the ink pads being used up more rapidly.
Art
>>"Frank Arthur" <Art@Arthurian.com> wrote in news:BJJ1i.4655$ub.460 >>@bignews6.bellsouth.net: [quoted text clipped - 14 lines] > Tony > MS MVP Printing/Imaging SamSez - 16 May 2007 14:28 GMT > I think what "SamSez" is implying is that the inks may cause many more > user initiated cleaning cycles, and hence the ink pads being used up > more rapidly. > > Art exactly
Tony - 16 May 2007 20:41 GMT Art That occurred to me also. Rightly or wrongly I decided that the poster was unlikely to be highly complimentary about his chinese inks if he was always running cleaning cycles. As mentioned elsewhere in the thread this printer does not, to the best of my knowledge, have the capability to detect blocked nozzles. That is, I believe, a feature built into some more expensive printers. Tony
>I think what "SamSez" is implying is that the inks may cause many more >user initiated cleaning cycles, and hence the ink pads being used up [quoted text clipped - 21 lines] >> Tony >> MS MVP Printing/Imaging Tony MS MVP Printing/Imaging
Arthur Entlich - 18 May 2007 03:27 GMT Hi Tony,
Just to be clear about where I stand on this, I was just trying to understand the logic on SamSez's part in his statement, I wasn't supporting that the inks indeed were more or less likely to cause clogs, and therefore cause more cleaning cycles to be initiated by the user.
I agree that to the best of my knowledge, the R800 doesn't have nozzle block detection features.
Art
> Art > That occurred to me also. Rightly or wrongly I decided that the poster was [quoted text clipped - 33 lines] > Tony > MS MVP Printing/Imaging Frank Arthur - 16 May 2007 17:34 GMT > "Frank Arthur" <Art@Arthurian.com> wrote in news:BJJ1i.4655$ub.460 > @bignews6.bellsouth.net: [quoted text clipped - 6 lines] > And which, I'm guessing, 'fine quality' though they might be, cause more > cleaning cycles than would oem ink, running up the 'full pad' counter. Let's see. In a year and a half I spent about $300 on inks (@$2ea). If I bought only Epson inks it would have cost me at least $1,800(@$12ea. Would the "full pad" counter have lasted longer than 18 months had I used only Epson inks? The "Service" r3eplacement pads & reset, clean etc. was $85. Not bad!
Arthur Entlich - 18 May 2007 03:23 GMT I would suspect that Epson inks or Chinese inks, having to do 150 initial purges ($300 in ink at $2 each would be 150 new cartridge installs) would require a waste ink pad replacement regardless.
Yeah, I'd say paying $85 for a waste ink pad replacement on a printer that's run through that much ink, and saved $1500-$1800 (I think you can get Epson carts for about $12) and considering you probably would have needed new waste ink pads regardless, that you certainly made a reasonable investment. There are some features that the Epson inks may provide that some people need (such as having long fade resistance and being waterproof), but otherwise, the price differential makes the choice a bit easier.
Art
>>"Frank Arthur" <Art@Arthurian.com> wrote in news:BJJ1i.4655$ub.460 >>@bignews6.bellsouth.net: [quoted text clipped - 14 lines] > inks? > The "Service" r3eplacement pads & reset, clean etc. was $85. Not bad! measekite - 16 May 2007 19:23 GMT
SamSez wrote:
"Frank Arthur" <Art@Arthurian.com> wrote in news:BJJ1i.4655$ub.460
@bignews6.bellsouth.net:
Just curious -- what ink have you been using?
Fine quality Chinese manufactured inks of uniform color quality
that cost approximately $2 per cartridge vs. Epson inks @ $14 ea.
And which, I'm guessing, 'fine quality' though they might be, cause more
cleaning cycles than would oem ink, running up the 'full pad' counter.
And if the way they make Pet Food Additives over there it is obvious
that they do not have good controls on mfg goods that they adhere to so
one has no idea what is in many products. I would say that the largest
export is clothing but it is much easier to tell the quality.
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