I just bought one of these all in one printers and i made the great mistake
of putting the color cartridge in the blank ink slot vice versa. now i cant
get either one out . i'm looking at the manual and following instructions
but they wont budge.
Short of a sledgehammer is there another remedy?
Tony - 27 Feb 2006 23:43 GMT
>I just bought one of these all in one printers and i made the great mistake
>of putting the color cartridge in the blank ink slot vice versa. now i cant
>get either one out . i'm looking at the manual and following instructions
>but they wont budge.
>Short of a sledgehammer is there another remedy?
Hmmm, difficult. I don't recommend the sledgehammer!
I have seen this once or twice and have had to remove the covers and sometimes
the carriage to get the printheads out.
If you are not confident to do this then your choices are either gentle
leverage with a small screwdriver or a repair shop. There may well be a plastic
ledge in the carriage which is jamming the heads in and leverage can do
permanent damage if you are not very careful.
Tony
eric - 27 Feb 2006 23:56 GMT
Thanks for esponding.
I can get to the cartridges, they are all the way over to the right. i can
physically grab them but they seem to be locked into position somehow.
>>I just bought one of these all in one printers and i made the great
>>mistake
[quoted text clipped - 14 lines]
> permanent damage if you are not very careful.
> Tony
Tony - 28 Feb 2006 04:31 GMT
See Bob Headrick's response. It hadn't occurred to me that it may be a warranty
claim. That is the best option for you.
Tony
>Thanks for esponding.
>I can get to the cartridges, they are all the way over to the right. i can
[quoted text clipped - 18 lines]
>> permanent damage if you are not very careful.
>> Tony
measekite - 28 Feb 2006 00:24 GMT
>I just bought one of these all in one printers and i made the great mistake
>of putting the color cartridge in the blank ink slot vice versa. now i cant
>get either one out . i'm looking at the manual and following instructions
>but they wont budge.
>Short of a sledgehammer is there another remedy?
>
NEVER REFILL CARTS. RETURN THE PRINTER AND BUY A CANON MP780 IF YOU
MUST HAVE A MF PRINTER.
>
Tron - 28 Feb 2006 00:51 GMT
>I just bought one of these all in one printers and i made the great mistake
>of putting the color cartridge in the blank ink slot vice versa. now i cant
>get either one out . i'm looking at the manual and following instructions
>but they wont budge.
>Short of a sledgehammer is there another remedy?
I don't recommend self-help. Take it to an authorized HP repair shop
in your community. Removing the cartridges is a minor thing and the
charge should be very minimal.
Bob Headrick - 28 Feb 2006 04:06 GMT
>I just bought one of these all in one printers and i made the great
>mistake of putting the color cartridge in the blank ink slot vice
>versa. now i cant get either one out . i'm looking at the manual and
>following instructions but they wont budge.
> Short of a sledgehammer is there another remedy?
Call HP at 1-800-HPINVENt. This should be covered under warranty.
Regards,
Bob Headrick