Another way is to remove the top cover. to give you access to the head
parking station. Then power up the printer and move the print head
over to the left as you would to change a cartridge. Over on the right
is the parking station. The cap has white foam in it that will be
black with ink from use. Gently wick out the ink with some paper
towel, being careful not to knock the cap out of alignment. Use some
windex to help dilute the ink and wick it out with paper towel.
Alternate until the foam pad is clean (white). Next get the pad moist
with windex and then park the head back on it. Leave for an hour or
so. Repeat this cleaning cycle until no more ink comes off the bottom
of the head. Then put the top cover back on.

Please email me with a scan of the problem (a section about 2" x 2"
square or equivalent) jpegged to high quality at 300 dpi.

I have a suspicion I know what your are describing but I want to be sure
before commenting further.

I can be reached at:

e-printerhelp(at)mvps(dot)org

(at) = @
(dot) = .

Art