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Hardware Forum / Brand Name Systems / HP / May 2007

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Problem with HP C6180 PhotoSmart AIO

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anon - 11 May 2007 20:38 GMT
I just bought an HP C6180 PhotoSmart AIO.

 At the end of the one hour installation process, there was a
message that the installation had succeeded.

 Then another message that we would now proceed to register the
product.  After some time this message came up:

 Cannot find
'http://hpdjjs.com/cgi-bin/jumpstation.py?action=cats2@version=70.0.170.0&pl=5M
&lang=en&cc=US&cc_low=us@modellD=Q8181A&PRODUCT_NAME=Photosmart C6100
series&PROD_SERIAL_ID=MY72SJ622G04KR&prodOS=012&client_vp=default&If=blue&ex1=&ex2=&ex3='
Make sure the path or Internet address is correct.

 I pressed OK.  It whirred away and the same message came up.
And again.  Finally, it said that the registration would have to
be done by hand when I had an internet connection.  That is not a
problem.

 Here is the problem.  The machine just hangs on boot up unless
I have the installation CD in the CD drive.

 Other symptoms:  IE is crashing often recently.  Maybe even
before I got the C6180.  When I shut down, I often get a message
that one or more of these three execs are not responding.

   hpqtra08.exe
   hpqimzone.exe
   hpqst308.exe

 I am running on a Dell Inspiron 8100 under Win XP Pro with
Verizon DSL.  I have no reason to believe that that problem
is here.

 Any help will be greatly appreciated.  TIA.
fibber_magee99@hotmail.com - 17 May 2007 01:22 GMT
>   I just bought an HP C6180 PhotoSmart AIO.
>
[quoted text clipped - 31 lines]
>
>   Any help will be greatly appreciated.  TIA.

The HP software for the C6180 and other HP printers is horrible.
Since you just bought it, you should return it for a refund.  The
following links should be informative:
http://reviews.cnet.com/multifunction-devices/hp-photosmart-c6180/4864-3181_7-32
065202.html?ctype=msgid&messageSiteID=7&messageID=2319607&cval=2319607&tag=uolst

and this one:
http://reviews.cnet.com/multifunction-devices/hp-photosmart-c6180/4864-3181_7-32
065202.html?ctype=msgid&messageSiteID=7&messageID=2425166&cval=2425166&tag=uolst

 
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