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Hardware Forum / Brand Name Systems / HP / May 2007PrecisionScan no longer working with Scanjet 7400C - code 07
Hi, Until a few days ago, HP PrecisionScan Pro 3.06 worked fine with my Scanjet 7400C. All of a sudden, the HP software can no longer access the scanner: "Sorry, Scanner Could Not Be Initialized" Code error 07 on the scanner. Please note that the scanner works fine when used from another non HP software. For example, I can use it from the Offfice scanning software. So this is *not* a hardware or driver problem. Any idea would be welcome. Thanks in advance.  SignaturePatrick Philippot MainSoft Consulting Services www.mainsoft.fr > "Sorry, Scanner Could Not Be Initialized" > Code error 07 on the scanner. Needless to say that I have already tried all the actions recommended by HP : re-installing the software, the drivers, etc. SignaturePatrick Philippot MainSoft Consulting Services www.mainsoft.fr > Until a few days ago, HP PrecisionScan Pro 3.06 worked fine I meant version 3.02. SignaturePatrick Philippot MainSoft Consulting Services www.mainsoft.fr Well, it seems that uninstalling and re-installing the softare was not enough. As usual with HP software, the registry is not properly cleaned up when you uninstall their software. I did this manually and re-installed the software which fixed the problem. SignaturePatrick Philippot - Microsoft MVP MainSoft Consulting Services www.mainsoft.fr Yes, unfortunately various versions of PrecisionScan suffer from the problem of simply failing to run. Let me recommend CCleaner to clean the registry after uninstalling software. CCleaner does a nice foolproof and automatic job of getting the leftovers out of the registry, much better than deleting entries manually. I have been using PrecisionScan Pro, version 2.03, on my new system here for about 8 months now. It may be more stable than Precision Scan (without the "Pro"). No failures yet... Ben Myers >Well, it seems that uninstalling and re-installing the softare was not >enough. As usual with HP software, the registry is not properly cleaned up >when you uninstall their software. I did this manually and re-installed the >software which fixed the problem. > Let me recommend CCleaner Thanks, Ben. I'll have a look. SignaturePatrick Philippot - Microsoft MVP MainSoft Consulting Services www.mainsoft.fr > Well, it seems that uninstalling and re-installing the softare was not > enough. As usual with HP software, the registry is not properly > cleaned up when you uninstall their software. I did this manually and > re-installed the software which fixed the problem. Wrong. The problem showed up again. I tried version 3.13. Same result. No way to get it working. Fed up with this crap. Solution: I dumped the HP software alltogether and I installed VueScan. Works like a charm. SignaturePatrick Philippot MainSoft Consulting Services www.mainsoft.fr Probably well worth the $US 39.95 price for VueScan... Ben Myers >> Well, it seems that uninstalling and re-installing the softare was not >> enough. As usual with HP software, the registry is not properly [quoted text clipped - 6 lines] >Solution: I dumped the HP software alltogether and I installed VueScan. >Works like a charm. |
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