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Hardware Forum / PC Hardware / General Topics 1 / July 2008

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New HDD

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tpow - 18 Jul 2008 06:48 GMT
I have a new HDD arriving Monday under warranty and must give the old
corrupt drive to the courier in exchange.

The old drive does fire up into windows after about 6 hours and it is
possible to access some of my business data, letters, invoices, banking etc.

What do they do with these drives and can I assume the data to be safe in
their hands.

At times, when trying to access files, it tells me the C drive is not
formatted and would I like to format it. Though I have refrained from doing
anything to date I just might give it a try as Monday gets closer. Or will
it just not do it.

dj
GHalleck - 18 Jul 2008 07:44 GMT
> I have a new HDD arriving Monday under warranty and must give the old
> corrupt drive to the courier in exchange.
[quoted text clipped - 11 lines]
>
> dj

Why don't you call the business to which the hard drive is being
returned what is its policy on privacy?
Mike Walsh - 18 Jul 2008 14:56 GMT
Any reputable company has policies that prohibit taking data from a customers hard drive, but you can't depend on the employees always adhering to that policy.
The minimum you should do is format the drive. That will not erase the data but will prevent easy access to it. To completely remove the data you will have to do a low level format or use a utility designed the wipe the drive clean.

> I have a new HDD arriving Monday under warranty and must give the old
> corrupt drive to the courier in exchange.
[quoted text clipped - 11 lines]
>
> dj

Signature

                  Mike Walsh

Paul - 18 Jul 2008 16:10 GMT
> I have a new HDD arriving Monday under warranty and must give the old
> corrupt drive to the courier in exchange.
[quoted text clipped - 11 lines]
>
> dj

IDE drives have a feature for erasure.

http://blogs.zdnet.com/storage/?p=129

http://cmrr.ucsd.edu/people/Hughes/SecureErase.shtml

   Paul
tpow - 18 Jul 2008 22:18 GMT
>> I have a new HDD arriving Monday under warranty and must give the old
>> corrupt drive to the courier in exchange.
[quoted text clipped - 22 lines]
>
>    Paul

I ran Secure Erase but it stops just after it has recognised the
drive.......
darklight - 18 Jul 2008 18:19 GMT
> I have a new HDD arriving Monday under warranty and must give the old
> corrupt drive to the courier in exchange.
[quoted text clipped - 12 lines]
>
> dj

is there any thing on the drive that is important enough that you don't want
any one to see? if not there is nothing to worry about!!!
John McCallum - 19 Jul 2008 03:25 GMT
Wipe everything you can then remove the partition as well then make a new
one then reformat.

>> I have a new HDD arriving Monday under warranty and must give the old
>> corrupt drive to the courier in exchange.
[quoted text clipped - 16 lines]
> want
> any one to see? if not there is nothing to worry about!!!
tpow - 19 Jul 2008 07:10 GMT
> Wipe everything you can then remove the partition as well then make a new
> one then reformat.
[quoted text clipped - 20 lines]
>> want
>> any one to see? if not there is nothing to worry about!!!

?????? not with a corrupt drive (bad sectors).
CBFalconer - 19 Jul 2008 08:30 GMT
> Wipe everything you can then remove the partition as well then
> make a new one then reformat.

Please do not top-post.  You have lost the problem.  Your answer
belongs after (or intermixed with) the quoted material to which you
reply, after snipping all irrelevant material.  See the following
links:

 <http://www.catb.org/~esr/faqs/smart-questions.html>
 <http://www.caliburn.nl/topposting.html>
 <http://www.netmeister.org/news/learn2quote.html>
 <http://cfaj.freeshell.org/google/>  (taming google)
 <http://members.fortunecity.com/nnqweb/>  (newusers)

Signature

[mail]: Chuck F (cbfalconer at maineline dot net)
[page]: <http://cbfalconer.home.att.net>
           Try the download section.

John McCallum - 20 Jul 2008 12:43 GMT
>> Wipe everything you can then remove the partition as well then
>> make a new one then reformat.
[quoted text clipped - 9 lines]
>  <http://cfaj.freeshell.org/google/>  (taming google)
>  <http://members.fortunecity.com/nnqweb/>  (newusers)

Sorry I normaly post in groups that put new messages at the top.
Andrew Gabriel - 20 Jul 2008 22:59 GMT
> I have a new HDD arriving Monday under warranty and must give the old
> corrupt drive to the courier in exchange.
[quoted text clipped - 4 lines]
> What do they do with these drives and can I assume the data to be safe in
> their hands.

I wouldn't trust that it doesn't end up on a market stall
in Nigeria, like lots of old computers do. Let's face it,
no one is going to bother trying to repair it. They only
want it back because they don't trust you.

> At times, when trying to access files, it tells me the C drive is not
> formatted and would I like to format it. Though I have refrained from doing
> anything to date I just might give it a try as Monday gets closer. Or will
> it just not do it.

If you have an old tape bulk eraser, I would try that.
If it manages to erase, it will destroy the drive (won't be
able to format it again -- only the manufacturer could).
However, you actually need a very strong magnetic field
to erase modern disks, and an old bulk take eraser may
not be enough.

Signature

Andrew Gabriel
[email address is not usable -- followup in the newsgroup]

kony - 21 Jul 2008 02:32 GMT
>> I have a new HDD arriving Monday under warranty and must give the old
>> corrupt drive to the courier in exchange.
[quoted text clipped - 9 lines]
>no one is going to bother trying to repair it. They only
>want it back because they don't trust you.

It's not all that uncommon for people to receive a
refurbished drive under warranty replacement.  They do want
the drive and odds are fair they'll repair it if they deem
it feasible to do so.

>> At times, when trying to access files, it tells me the C drive is not
>> formatted and would I like to format it. Though I have refrained from doing
[quoted text clipped - 7 lines]
>to erase modern disks, and an old bulk take eraser may
>not be enough.

It may also void the warranty.
Miske - 29 Jul 2008 02:27 GMT
You could use LowLewel formating tool, that could be found on
manufacturers site.
Or use shotgun...
 
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