Hardware Forum / PC Hardware / General Topics 1 / April 2008
HDD physical error...
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Zadig Galbaras - 25 Apr 2008 20:00 GMT Hi ...
What software wil you guys recommend to silt through my harddisk to find defect sectors/area and fence them out for use?
I'm running Vista home premium with NTFS.
 Signature Regards Zadig Galbaras (nick) www.tresfjording.com -----
meerkat - 25 Apr 2008 20:03 GMT > Hi ... > > What software wil you guys recommend to silt through my harddisk to find > defect sectors/area and fence them out for use? > > I'm running Vista home premium with NTFS. Use your hard drive manufacturers test tools. D/load from the drive makers own site. bw..
Zadig Galbaras - 25 Apr 2008 22:23 GMT I went there, but after downloading, burning and running, after a while I get this message saying it cannot detect the hard disk. http://support.packardbell.com/no/item/index.php?i=instr_diagcd2x&psn=1041248301 37#gen But I wonder; this is test only, isn't it? I can't see that any of those HDD managers can fix a faulty drive?
 Signature Regards Zadig Galbaras (nick) www.tresfjording.com -----
>> Hi ... >> [quoted text clipped - 6 lines] > D/load from the drive makers own site. > bw.. Calab - 25 Apr 2008 22:50 GMT > I went there, but after downloading, burning and running, after a while I get > this message saying it cannot detect the hard disk. > http://support.packardbell.com/no/item/index.php?i=instr_diagcd2x&psn=1041248301 37#gen > But I wonder; this is test only, isn't it? > I can't see that any of those HDD managers can fix a faulty drive? Packard Bell doesn't make hard drives, do they?
What is the brand and model number of your hard drive?
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John McGaw - 25 Apr 2008 22:57 GMT >> I went there, but after downloading, burning and running, after a >> while I get this message saying it cannot detect the hard disk. [quoted text clipped - 6 lines] > > What is the brand and model number of your hard drive? Many knowledgeable people would claim, with some justification IMHO, that Packard Bell has never made computers either...
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Zadig Galbaras - 26 Apr 2008 00:36 GMT I think it's a 80GB Hitachi Travelstar...
 Signature Regards Zadig Galbaras (nick) www.tresfjording.com -----
>> I went there, but after downloading, burning and running, after a while I >> get this message saying it cannot detect the hard disk. [quoted text clipped - 5 lines] > > What is the brand and model number of your hard drive? Zadig Galbaras - 26 Apr 2008 00:38 GMT Hard Disk Drive HGST IC25N080ATMR04 80GB 80 GB 2.5" HGST IC25N060ATMR04 hard disk drive 16-04-2004
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>> I went there, but after downloading, burning and running, after a while I >> get this message saying it cannot detect the hard disk. [quoted text clipped - 5 lines] > > What is the brand and model number of your hard drive? Calab - 26 Apr 2008 00:43 GMT > Hard Disk Drive HGST IC25N080ATMR04 80GB > 80 GB 2.5" HGST IC25N060ATMR04 hard disk drive > 16-04-2004 Then you would want to go to Hitachi's website and download their test software.
http://www.hitachigst.com/hdd/support/download.htm?linkto=QL
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Zadig Galbaras - 26 Apr 2008 00:52 GMT Been there and downloaded the Feature Tool, Drive Fitness Test and now I'm downloading the OGT Diagnostic Tool.
I'll check into it tomorrow. It's nearly 2AM here in norway now :-)
 Signature Regards Zadig Galbaras (nick) www.tresfjording.com -----
>> Hard Disk Drive HGST IC25N080ATMR04 80GB >> 80 GB 2.5" HGST IC25N060ATMR04 hard disk drive [quoted text clipped - 4 lines] > > http://www.hitachigst.com/hdd/support/download.htm?linkto=QL philo - 26 Apr 2008 14:03 GMT > Been there and downloaded the Feature Tool, Drive Fitness Test and now I'm > downloading the OGT Diagnostic Tool. > > I'll check into it tomorrow. > It's nearly 2AM here in norway now :-) I was told that the utility "Spinrite" can repair drives with bad sectors etc.
Of course the utility itself costs almost as much as a whole new drive so would probably not be worth it unless quite a few drives needed to be resotored.
Personally, for the price of a new drive I don't think I'd attempt any repair at all... I'd just replace the drive
kony - 26 Apr 2008 16:13 GMT >> Been there and downloaded the Feature Tool, Drive Fitness Test and now I'm >> downloading the OGT Diagnostic Tool. [quoted text clipped - 4 lines] >I was told that the utility "Spinrite" can repair drives with bad sectors >etc. Spinrite can't repair truely bad sectors. It can, IIRC, scan and attempt to recover logically (marked) bad sectors and the data on them.
philo - 26 Apr 2008 21:10 GMT >>> Been there and downloaded the Feature Tool, Drive Fitness Test and now >>> I'm [quoted text clipped - 9 lines] > scan and attempt to recover logically (marked) bad sectors > and the data on them. You are correct.
A bad sector is simply mapped out. If I had a drive that was getting bad sectors occasionally I'd definately get rid of it
~misfit~ - 27 Apr 2008 01:21 GMT Somewhere on teh intarweb "kony" typed:
>>> Been there and downloaded the Feature Tool, Drive Fitness Test and >>> now I'm downloading the OGT Diagnostic Tool. [quoted text clipped - 8 lines] > scan and attempt to recover logically (marked) bad sectors > and the data on them. Yep. I have Spinrite 6.0, AFAIK the latest version. However, it can't find any "mass storage devices" attached to my ICH9r southbridge. Neither could Seatools which resulted in me RMAing a 500 GB HDD last week as the S.M.A.R.T. analysis that comes with Speedfan gave the message below:
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Your hard disk is a ST3500320AS with firmware SD15. Your hard disk is not in the current database. Your hard disk's temperature is 27C. New hard disks are added as soon as valid statistics can be computed. Come back soon to check your hard disk against a new database.
(It's in the database now, the report that this was taken from was generated two weeks ago. Kept for the purpose of arguing the point if they don't accept that it was faulty.)
NOTE : your hard disk has 1 pending sectors. Those are sectors that couldn't be properly read and that the hard disk logic is waiting for a write operation to try to remap to a spare sector (if available). According to the Reallocated Sector Count attribute, your hard disk seems to have available spare sectors. A simple disk surface scan won't be enough to force the remap operation. You need a read/write surface scan to remap the sector. The best option should be a tool that knows about what should be read from that sector so that it has some option to apply the best fix to the missing data.
NOTE : your hard disk has 1 offline uncorrectable sectors. Those are sectors that an offline scanning found as unreadable. Offline scanning is a process that can be automatically started by the hard disk logic when a long enough idle period is detected or that can be forced by some tool. Those unreadable sectors are identified and the hard disk logic is waiting for a write command that will overwrite them to try to remap them to spare sectors (if available). According to the Reallocated Sector Count attribute, your hard disk seems to have available spare sectors. A simple disk surface scan won't be enough to force the remap operation. You need a read/write surface scan to remap the sector. The best option should be a tool that knows about what should be read from that sector so that it has some option to apply the best fix to the missing data.
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Also I'd get reproducable BSOD whenever I tried to access data on a partition on the drive. I even narrowed it down to a specific file. If I tried to 'read' it... BSOD. I'm waiting to see if the NZ Seagate agents accept that the drive was faulty (they sent me a replacement out first) and *don't* charge me a restocking fee.
I could have set it as a slave in my testbed (which runs a PCI - SATA card that Spinrite works fine with) and remapped the sector but I'd noticed when I was cloning the old HDD onto the new one that it seemed to vibrate more than I'm used to with Seagates. I didn't see the point in temp fixing something when it'd probably just happen again.
Speedfan's S.M.A.R.T. tool is excellent. I have another drive in this PC (that carries my programmes partition and also a data partition) that has given the following report consistently for over a year now:
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Your hard disk is a ST3320620AS with firmware 3.AAK. Your hard disk is not in the current database. An hard disk with the same model, but with a different firmware was found: The average temperature for this hard disk is 38C (MIN=30C MAX=48C) and yours is 30C. New hard disks are added as soon as valid statistics can be computed. Come back soon to check your hard disk against a new database.
(Interestingly I've "been back" lots and this drive has never been added to the database.)
NOTE : your hard disk has 17 reallocated sectors. Hard disks do have spare sectors (usually from 256 up to 1024) used to replace bad ones. This remapping operation is transparent to the end user. Anyway, this can lead to degradated performances (because remapped sectors are in different places of the disk than the original ones and the head needs additional moving). If reallocated sectors grow over time, you might encounter some serious troubles. A backup of the most important data is suggested anyway.
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That figure of 17 reallocated sectors hasn't changed in over a year. I'm beginning to think it was like that from new. Regardless, I'm looking to replace it when I can afford to and relegate it to data-only duties as it could be slowing down programme load-times. These new ST3500320AS drives are awesome. A lot faster than the ST3320620AS (according to HDTach) as well as being around 3 - 4°C cooler. They're also the cheapest per-gigabyte HDDs on the NZ market at the moment at NZ32c/GB. Not bad for a speedy Seagate drive with 32Mb cache. LOL, I just need to 'find' the money now.
Cheers,
 Signature Shaun.
Zadig Galbaras - 26 Apr 2008 21:42 GMT I just bought a new $100 160GB HDD. The software on the producers webpage only tested and created a list of faulty sectors. What use is that?
But I started another thread asking about moving data from the old harddisk to the new one...
 Signature Regards Zadig Galbaras (nick) www.tresfjording.com -----
>> Been there and downloaded the Feature Tool, Drive Fitness Test and now >> I'm downloading the OGT Diagnostic Tool. [quoted text clipped - 12 lines] > repair at all... > I'd just replace the drive kony - 27 Apr 2008 00:55 GMT >I just bought a new $100 160GB HDD. Of unknown brand?
>The software on the producers webpage Of unknown title?
>only tested and created a list of >faulty sectors. >What use is that? What use isn't it?
That is exactly what you want to do if a drive has bad sectors. If a sector is bad, can't be read, by definition not being read means there is no data recovery but you want those sectors marked as bad so they aren't potentially used in the future which might cause some (or more) data loss.
What ideal solution did you expect the software to accomplish instead? Magically make a bad sector good again? If it were possible with a simple software logic routine, wouldn't the drive already incorporate this in it's firmware? To some extent it does, it remaps bad sectors until there are no spares remaining.
If you merely want to test bad sectors to see if they are only logically bad, many OS scanners can do this and recover use of the bad sector. There is still a problem remaining in doing that, why the sector was marked bad in the first place... either there really is a problem with it, or a problem with another part of the drive, disk subsystem, or system in general that needs fixed before the filesystem integrity can be assured for regular use.
CBFalconer - 25 Apr 2008 21:39 GMT > What software wil you guys recommend to silt through my harddisk > to find defect sectors/area and fence them out for use? > > I'm running Vista home premium with NTFS. Dump Vista. Install Ubuntu for a start. Then realize that if you have many HD faults, and that the faults change, it is time to replace the HD.
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larry moe 'n curly - 26 Apr 2008 14:30 GMT > What software wil you guys recommend to silt through my harddisk to find > defect sectors/area and fence them out for use? The disk manufacturers' diagnostics are usually the best, but most won't substitute hidden spare sectors for any bad sectors found, unless you let them erase all your data, and even then they may not do anything to defective sectors. OTOH http://HDDguru.com has some utilities that will, both Windows-based (HDDscan) and DOS-based (self- booting, called MHDDscan). I used the latter a few weeks ago to get rid of some bad clusters.
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