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Hardware Forum / Brand Name Systems / Gateway / September 2005Ailing computer
Do not know if my GW is feeling it’s age or if there is a software problem. Running WIN98 SE and cannot create a new folder on drive – get error message and request to debug brings up DrWatson and about 10 error messages. Also cannot run check disk to fix errors. Otherwise everything works well and I can create a new directory by copying and renaming. Worried that hard drive may be failing or virus got in although Norton is in effect. While I’m at it I have a copy of XP but did not put it in last year because of bother with software (Acrobat Writer) and supposed need to remove and put back modem but may do this if I have to redo OS. Any suggestions appreciated. Frank DrWatson said files altered by KB891771.exe which appears to be a MS upgrade giving others problem. I can delete it but how do I correct? >DrWatson said files altered by KB891771.exe which appears to be a MS upgrade >giving others problem. It's possible that KB891771 could be the problem since it deals with Curser and Icon Format Handling Vulnerabilities. In other words, the way I am looking at it, the "Icon Format Handling" part of it may be causing trouble in letting the icon for a new folder be created thus the new folder does not get created. Suggestion..... Just uninstall that hotfix, reboot and see if you can create a folder or not. If so, then KB891771 was the problem and if not, then KB891771 is not the problem and just let MSUpdate install it again. BTW, there were issues with KB891771 (imagine that, issues with something slopped together by M$), but I don't believe any of the issues had anything to do with not being able to create a folder. Regards, Ed > DrWatson said files altered by KB891771.exe which appears to be a MS upgrade > giving others problem. > I can delete it but how do I correct? This discussion may be helpfull: http://www.dslreports.com/forum/remark,12875676 Mort I've had that problem on my WIn 98 computer for a long time, never have figured it out. I can't create a new folder in Windows Explorer, it crashes, but I can create them in an Open or Save dialogue, so I just do that. In news:0JmTe.1373$Qq1.173656@newshog.newsread.com, Frank Logullo <FrankLogullo@dol.net> stated | Do not know if my GW is feeling it’s age or if there is a software | problem. Running WIN98 SE and cannot create a new folder on drive – [quoted text clipped - 7 lines] | modem but may do this if I have to redo OS. Any suggestions | appreciated. Frank > I've had that problem on my WIn 98 computer for a long time, never have > figured it out. I can't create a new folder in Windows Explorer, it > crashes, but I can create them in an Open or Save dialogue, so I just do > that. How long is a long time? Also can you scan disk? The KB891711 patch I mentioned was put on in April but problem just started last week. My biggest concern is hardware problem. Software, I might be able to ignore. Son says buy a new computer but this one has been rock solid for ~6 years. Frank A year or two, I don't use it much anymore as I now use my laptop most of the time. Scandisk works fine, have you tried it in safe mode? In news:yRpTe.1387$Qq1.179047@newshog.newsread.com, Frank Logullo <FrankLogullo@dol.net> stated | How long is a long time? Also can you scan disk? The KB891711 patch | I mentioned was put on in April but problem just started last week. | My biggest concern is hardware problem. Software, I might be able to | ignore. Son says buy a new computer but this one has been rock solid | for ~6 years. Frank > A year or two, I don't use it much anymore as I now use my laptop most of > the time. Scandisk works fine, have you tried it in safe mode? Thanks, Joan and Ed. Problem persists after trying these things. Had tried safe mode and removed suspect file. My suspicions are that file changed other files. My GW otherwise works fine - maybe even better since son disabled several memory hogging startup files. Frank Just a generic try here, but pull out the Windows 98 cd and run SFC, see if it replaces any changed files. It's along shot, but hey. >> A year or two, I don't use it much anymore as I now use my laptop most of >> the time. Scandisk works fine, have you tried it in safe mode? [quoted text clipped - 6 lines] > files. > Frank > Just a generic try here, but pull out the Windows 98 cd and run SFC, see if > it replaces any changed files. It's along shot, but hey. Thanks for suggestion. Tried it, it worked and said all OK, but directory problem persists. Frank Meh, seemed to easy, but was worth a shot. Hell, did you try to just re-install Windows over itself? That was always my last ditch effort before I gave up and just formatted and started over totally. >> Just a generic try here, but pull out the Windows 98 cd and run SFC, see > if [quoted text clipped - 3 lines] > problem persists. > Frank > Meh, seemed to easy, but was worth a shot. Hell, did you try to just > re-install Windows over itself? That was always my last ditch effort before > I gave up and just formatted and started over totally. Yes, but it wanted me to remove Norton antivirus and since Win98 no longer supported, I would probablu lose upgrades. I'm just going to let it ride since all is working well except in creating directories and I can do that by cut/pasting/renaming. My initial concern was hardware problem but I can live with software glitch until this old GW dies. Thanks for all suggestions. Frank Frank, Even though Windows 98 is no longer ACTIVELY supported by Micro$oft, updates are still there on its web site. There just will never be any new updates for it ever again... Ben Myers >> Meh, seemed to easy, but was worth a shot. Hell, did you try to just >> re-install Windows over itself? That was always my last ditch effort [quoted text clipped - 8 lines] >until this old GW dies. Thanks for all suggestions. >Frank >Yes, but it wanted me to remove Norton antivirus I don't understand why that is a problem... There should be an installation of NAV on your recovery disk that came with the computer from Gateway... which you should have since Gateway did provide recovery and os disks back in the win98 days. >and since Win98 no longer supported, I would probablu lose upgrades. As Ben said, all the critical/suggested updates that were ever provided by M$ are still there and will show right up for you to download and install when logging onto the M$ update site. I still run a older Essential 500 for Ballistics programs and just did a complete system restoration first of the summer because... I restorations at least once/year on all my machines just to clean the crap out that is hiding in the corners. All the updates were still offered on the M$ update site plus. However, I will never have to do that again because since doing that, I have gotten into nLite and have learned to slipstream service packs and hotfixes into OS gold disks thus creating new OS disks with everything already on them and part of the installation. I've made such disks from my 98SE, 2000 Pro, XP Home, XP Pro, Office 2000 Pro and Office 2003 Pro Gold Disks. Want to know more about this, let me know...... BTW, NAV got installed with the restoration CD with a fresh one year subscription. You do have the Restoration and OS CD's that came with the computer? If so, just do a complete restoration. Win 98 systems really like it when they are fresh. Also, the NAV doesn't install automatically with the restoration. You have to check it as an optional install from the restoration CD "AFTER" the complete restoration is done... Or that is the way it does on my Essential 500 98SE machine..... Regards, Ed |
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