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Hardware Forum / Brand Name Systems / Dell / June 2007

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Dell chat tech support

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Steve - 29 Jun 2007 00:36 GMT
Apparently he didn't like my phone number. Sigh.

===========================

4:03:27 PM.  Agent Raminder_122318. Thank you for contacting Dell
Technical Support. My name is Raminder and my rep ID number is
01122318. How may I help you today?  

4:05:38 PM.  Agent Raminder_122318. I will be glad to assist you.
Please give me 2-3 minutes to pull up your account information. In the
meantime, please may I have your telephone number, along with the area
code to update our records?  

4:07:08 PM.  Agent Raminder_122318 has left this session!  The session
has ended!

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So much of what we call management consists of making it difficult for people to work.

...Peter Drucker

Tom Scales - 29 Jun 2007 02:38 GMT
> -----Original Message-----
> From: Steve [mailto:hde@wbn.inv]
[quoted text clipped - 25 lines]
>
> ...Peter Drucker

I doubt it. I did a chat today and didn't give them a phone number at
all and the chat went fine. I was surprised how fast they responded.

And it worked with Firefox.
 
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